Steve/Brian,

I just wanted to take the time out to let you know how grateful we are for all your help today. Your backup solution was quick to put in place and helped to keep us operational, that was perfect for this situation and thanks for your patience in switching it back and forth as we got closer to the solution with Cablevision. During all the hassles we had today in getting to the bottom of what actual caused the problem in the first place, you really partnered with us, reacted fast and made us your priority.

Thanks again!

We used PBX Store Telecommunications Solutions in 2013 when we had our system replaced. The installation and subsequent service calls (mostly extension changes) were all handled quickly and professionally. They have done installations at few other libraries, large and small, since they did ours. Antonio, Steve and the tech crew are great to work with…let them know you are with the library system.

Antonio, Steve...

Thank you so much for your help last night and this morning. Also, getting Andy on-site as early as possible was extremely helpful. It's great to know that when we have a problem, we can count on you. (You can quote me on that for your website) Jim (my boss) is extremely grateful as well.The system was up and running by 9AM this morning.Thanks,

Scott

We first used PBX Store to adjust sound issues we were having with our system. We most recently used them when our projector faulted and needed to be replaced. In both cases we were very pleased with the experience. Each time Brian was very attentive and quickly responded to our needs. He helped us get in touch with Epson to have a new projector sent overnight and we were up and running within two days. He made sure that we were fully satisfied before leaving, and followed up consistently to make sure the system was working properly and that we were happy. Thank you for everything!